Privacy Policy
How we collect, use and protect your personal data
Last updated: 1 March 2026
1. Who We Are
Growthopia ("we", "us", "our") is a UK-based business advisory and coaching platform. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and share information about you when you use our website at growthopia.co.uk and any related services.
If you have any questions about this policy or how we handle your data, please contact us at hello@growthopia.co.uk.
2. What Data We Collect
We may collect the following types of personal data:
- Contact information — your name, email address, phone number and business name when you fill in a form, book a session or contact us directly.
- Account information — if you create an account or join our community, we collect the information you provide during registration.
- Usage data — information about how you use our website, including pages visited, time spent, links clicked and referring URLs.
- Device and technical data — your IP address, browser type, device type and operating system.
- Communications — any messages you send us via email, contact forms or other channels.
- Marketing preferences — your preferences for receiving marketing communications from us.
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and improve our services, including advice sessions, coaching and the Academy.
- To respond to your enquiries and communicate with you about your account or services.
- To send you guides, resources and newsletters you have requested.
- To send you marketing communications where you have given consent or where we have a legitimate interest to do so.
- To analyse how our website and services are used so we can improve them.
- To comply with our legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent — where you have given us clear consent to process your data for a specific purpose, such as receiving marketing emails.
- Contract — where processing is necessary to fulfil a contract with you, such as delivering an advice session you have booked.
- Legitimate interests — where we have a legitimate business interest in processing your data, provided this is not overridden by your rights and interests.
- Legal obligation — where we are required to process your data to comply with the law.
5. How We Share Your Data
We do not sell your personal data to third parties. We may share your data with:
- Service providers — trusted third-party companies that help us operate our website and services, such as email marketing platforms, payment processors and analytics providers. These companies are only permitted to use your data to provide services to us.
- Advisers — if you book an advice session or coaching programme, your contact details will be shared with the relevant Growthopia adviser.
- Legal and regulatory authorities — where required by law or to protect our legal rights.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically:
- Contact and account data is retained for as long as your account is active, plus a reasonable period thereafter.
- Marketing data is retained until you unsubscribe or withdraw consent.
- Financial and transactional records are retained for 7 years in accordance with HMRC requirements.
7. Your Rights
Under UK data protection law, you have the following rights:
- Right of access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can ask us to correct inaccurate or incomplete data.
- Right to erasure — you can ask us to delete your personal data in certain circumstances.
- Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
- Right to data portability — you can ask us to provide your data in a portable format.
- Right to object — you can object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at hello@growthopia.co.uk. We will respond within 30 days.
8. Cookies
We use cookies and similar technologies on our website. For full details of the cookies we use and how to manage them, please see our Cookie Policy.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.